1. Introduction

A R Brooking Transport is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and fill in your personal data. Please read this policy carefully to understand my views and practices regarding your personal data.

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2. Information I Collect

We may collect and process the following data about you:

• Personal Identification Information: Name, email address, phone number, national insurance number, occupation and postal address.

• Payment Information: Payment details provided when returning a deposit, such as bank details, are processed securely and are used solely for the return of funds.

• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

• Usage Data: Information about how you use my website, products, and services.

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3. How We Use Your Information

We use the information we collect in the following ways:

• To Provide and Improve Services: To process enquiries and send you information related to your enquiry or booking, including confirmations and invoices.

• To Communicate with You: To send you updates, promotional materials, and other information that may be of interest to you, based on your communication preferences.

• To Improve Website Experience: To analyse usage trends and to improve our website, products, and services.

• For Security Purposes: To protect against and prevent fraud, unauthorized transactions, claims, and other liabilities, and to manage exposure to risk by verifying your identity.

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4. Disclosure of Your Information

We may share your information with third parties only in the ways that are described in this Privacy Policy:

• Service Providers: we may share your information with third-party service providers that perform services on our behalf, such as insurance companies, email delivery, and hosting services.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency)

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5. Data Security

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite my efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

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6. Retention of Data

We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

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7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data.

• Right to Rectification: You have the right to request correction of any information you believe is inaccurate.

• Right to Erasure: You have the right to request that I erase your personal data, under certain conditions.

• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.

• Right to Data Portability: You have the right to request that we transfer the data that I have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact me at arbrookingtransport@gmail.com

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Information

If you have any questions about this Privacy Policy, please contact me at: arbrookingtransport@gmail.com

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A R Brooking Transport